When is a crack or chip repairable?
We will always attempt to repair your windscreen, but this depends on the size of the damage and where it is situated.
Damage up to 40mm across can usually be repaired, as long as it’s not in the driver’s view an area called the ‘A zone.’ Here, only damage up to 10mm can be repaired effectively.
My windscreen has just cracked. What do I do?
First of all, don’t panic. In the majority of cases most cars are still OK to drive but it’s important to get it looked at as soon as possible to avoid further damage or costs.
What does a windscreen repair involve?
A technician will clean and dry the damaged area and then fill it with a clear resin that has similar properties to glass. The repair will be almost invisible – much less noticeable than the original damage and will restore the windscreen’s strength.
Are windscreen replacements guaranteed?
Yes, all our windscreen replacements come with a lifetime guarantee. We only use OE standard glass, and all of our work is done to BS-AU242A standard.
How do I claim for a repair or replacement on my insurance?
Once we’ve got your details, we’ll contact your insurance company on your behalf.
Will a claim for a repair or replacement affect my no claims bonus?
No, most insurers will allow you to claim for repairs or replacement glass without it affecting your no claims bonus, although some insurers may ask for a small excess on repairs.
If a windscreen replacement is required, most insurers will apply a policy excess.
Can I pay cash instead of going through my insurance company?
Yes, we accept credit card and debit card payments.